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Research Initiatives

AI and Digital Development (AI/DD)

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AI and Digital Development

Overview

The AI and Digital Development (AI/DD) Research Initiative asks, What is the impact of AI and the digital transformation on development, growth, and inclusion in Low- and Middle-Income Country (LMIC) economies?

AI/DD is particularly focused on creating and disseminating high-quality, independent evidence on AI’s effects both on the global economy and on individual outcomes. AI could vastly expand access to knowledge—for students and teachers, health providers and patients, entrepreneurs and farmers—but implications for equity of access, market concentration, and labor demand need to be understood to ensure that AI offers a path to prosperity for all.  

Key questions include whether AI solutions can improve health and education for the poor; how AI will change the markets for skills; and what the impacts of AI are on firm composition, competitiveness, and growth in LMICs. Governments working with the World Bank are particularly interested in learning how to use AI to achieve more efficient and equitable outcomes in domains such as taxation, regulation, and public service provision – without compromising privacy, transparency, or accountability – and how AI solutions can be adapted to contexts with limited data.

Another focus of our work is how mobile money and other fintech innovations affect financial behavior. This includes their impact on resilience, food security, educational attainment, and women’s economic empowerment. This workstream leverages the data on the growing use of digital financial services worldwide. Questions include  how increasing women’s use of a digital financial service can enhance their financial control and agency; how digital payments can improve business accounting, cash management, and access to credit; and what the roles of appropriate regulations and consumer protection measures are in mitigating fraud and financial abuse.


News and Events

AI and Digital Development (AI/DD) Brown Bag Lunch: "From Chalkboards to Chatbots: Evaluating the Impact of Generative AI on Learning Outcomes in Nigeria"

Chalkboards
 February 18, 2025 -- World Bank experts , , and  gave a brown bag talk for the AI and Digital Development research initiative, presenting the main findings of their  'From Chalkboards to Chatbots: Evaluating the Impact of Generative AI on Learning Outcomes in Nigeria.'  Access the recording here.          

Global Findex Database (DECRG/World Bank and Gallup) receives the “Best Financial Services Research" award

December 2, 2024 -- The Market Research Society (MRS) announced the , where the Global Findex Database (Development Research Group/World Bank and Gallup) received the “Best Financial Services Research” award and was also “Highly Commended” for the Liz Nelson Award for Social Impact, the event’s flagship honor.

Joint initiative between LAC Education and DECRG to support the Regional Directorate of Education in Lima, Peru

DRELM

November 2024 -- Meeting with government officials from the Dirección Regional de Educación Lima Metropolitana (DRELM) to discuss the implementation and evaluation of an AI training program for teachers. This is a joint initiative between Ezequiel Molina (LAC Education) and Carolina Lopez (Development Research Group).

Resources on Financial Inclusion in Sub-Saharan Africa

For over a decade, the Global Findex Database, led by Leora Klapper, has been the definitive source for data on global digital financial services usage. A series of “Findex Notes” highlights trends in Sub-Saharan Africa, including the growth of mobile money products, the adoption of digital identification, and the digitization of payments for agricultural sellers. Explore and download the full series on the Global Findex Africa page.

Generative AI: A Technical Tutorial for Economists 

November 26, 2024 -- Robert Pless (George Washington University Computer Science) gave a brown bag talk for AI/DD with an introduction to the technical underpinnings of modern (generative) AI models.

New Forthcoming Research: Evaluating the Impacts of Access to a Digital Jobs Platform and Skills Training on Female Domestic Workers

January 6, 2024 -- S Anukriti's impact evaluation on a digital employment matching app à la Uber for domestic workers in Bangladesh was accepted by the Journal of Development Economics in the .

Publications

  • Picture of rural women using a laptop
    Policy Research Working Paper | December 2024

    Worldwide, account ownership increased by 50 percent in the 10 years spanning 2011 to 2021, to reach 76 percent of the global adult population. The goal of financial inclusion is not just for more adults to have accounts but for account owners to benefit from using them, such as for digital payments, which provide a range of positive benefits that extend far beyond convenience. This paper reviews the evidence demonstrating how digital payments can expand financial inclusion among recipients and encourage the use of additional formal financial services, such as savings, credit, and insurance, and it explores how digital transactions offer greater security and privacy, especially for women, as well as opportunities to build a digital credit history for credit risk assessments.

  • Digital Transformation in Cabo Verde: The New Horizon
    Journal Article | December 2024

    An online platform—entitled NaijaCare—offered digital ordering, business development, peer exchange and business skills training to informal medicine vendors in Lagos, Nigeria. Outcomes of these vendors (known as PPMVs—patent and proprietary medicine vendors) who had participated in an earlier round of NaijaCare programming are compared with those of other PPMVs operating in the same local markets. Program impacts are estimated using a difference-in-differences estimator, with inverse propensity weighting to balance possible differences in baseline characteristics between intervention and control PPMVs. NaijaCare’s full range of features did not lead to significant improvements in most of the main outcomes of interest.

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    Journal Article | December 2024

    This paper develops an economic evaluation framework to assist in establishing the economic value of Digital Health Interventions(DHIs) to inform policy, programming and appropriate scale-up in resource-constrained settings. It is intended for country governments and those providing technical assistance in global development related to digital health. 

  • World Bank Group Annual Report 2024
    IEEE International Conference on Healthcare Informatics (ICHI) | June 2024

    We explore prompt designs for a lightweight integration of a large language model (LLM) into clinical decision support in primary care in Nigeria. The LLM integration is designed to give immediate, actionable "second opinions" to frontline healthworkers on their patient interaction notes.  The assessment of a physician serves as a benchmark for the quality of the LLM feedback.  A particular challenge was to counter the LLM's tendency to over-recommend laboratory testing, which is more in line with medical practice in high-income countries.  We evaluate the ability of a range of prompt engineering approaches to better align the LLM's medical test recommendations with locally appropriate standards of clinical care.

  • Women of different ethnicities chat and smile while working on their assignments and using a laptop to complete them
    April 2024

    Digital technologies offer the possibility of a new era in development. The April 2024 edition of the World Bank research newsletter makes the case that investing in digital infrastructure and skills will be critical for countries that hope to realize the benefits. The newsletter highlights topics such as building digital skills, AI-powered development, finance and digital payments, and emerging challenges in digital development.

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    Policy Research Working Paper | November 2023

    Large Language Models (LLMs) are quickly becoming ubiquitous, but the implications for social science research are not yet well understood. This paper asks whether LLMs can help us analyse large-N qualitative data from open-ended interviews, with an application to transcripts of interviews with displaced Rohingya people in Cox’s Bazaar, Bangladesh. The analysis finds that a great deal of caution is needed in using LLMs to annotate text as there is a risk of introducing biases that can lead to misleading inferences.

Experts

  • Photo of Miriam Bruhn
    Senior Economist

    Miriam's research focuses on access to finance and MSMEs. Her current work explores credit information viewing through an app, mobile money for rural households, digital screening tools for loan applicants, and the role of small-scale digital credit in supporting entrepreneurs in underserved communities.

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    Economist

    Lelys works on research projects that aim to evaluate the potential of using AI applications to target and provide mental health assistance to population affected by displacement, conflict, and violence.

  • Quy-Toan Do, WDR 2023 Co-Director
    Research Economist

    Toan’s research asks whether AI applications in English education can reduce learning poverty and inequality among middle-schoolers in Viet Nam. In mental health, he evaluates the potential of using AI to provide assistance to populations affected by displacement, conflict, and violence.

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    Lead Economist

    Jed’s research investigates how digital tools can improve the quality of care offered by informal health providers, as well as, more generally, the distinct challenges of evaluating digital and AI-related health interventions in low- and middle-income settings.

  • Photo of Xavier Gine
    Lead Economist

    Xavi's research focuses on digital payments, exploring the quality of financial services provided by agent networks, the impact of taxation of digital transactions, fraud and changes in KYC rules.

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    Lead Economist

    Leora leads the Global Findex database, which measures the adoption and use of digital financial services and connectivity. Her research focuses on fintech innovations and their impact on household welfare and business resilience.

  • Caroline-Lopez
    Research Economist

    Carolina studies the impact of an adaptive learning platform on student learning in the Dominican Rep. She also works with the Regional Directorate of Education in Lima to explore how AI-driven tools can enhance teaching practices and student outcomes.

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    Lead Economist

    Biju's projects include using AI and visualizations tools to develop systems for citizen engagement for local municipal governance in India and Nepal and developing new AI/NLP tools to analyze qualitative interviews with large representative samples.

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    Senior Economist

    Claudia’s research examines the impact of credit on firms and individuals. Her current work explores digital screening tools for loan applicants and the role of small-scale digital credit in supporting entrepreneurs in underserved communities.

  • Headshot of Anja Sautmann
    Senior Economist

    Anja's research explores the use of generative AI to support frontline health workers in Nigeria. She also works with the Kenyan Judiciary on how a dynamic learning algorithm can help match mediators to court cases.

  • Mahvish Shaukat DaTax
    Economist

    Mahvish’s projects in AI and machine learning include understanding the integration of artificial intelligence tools within large organizations such as the World Bank and  testing whether computer vision algorithms can improve property tax assessment and collection in Pakistan.

  • Ruozi Song
    Economist

    Ruozi’s research leverages big data and machine learning to pinpoint climate-vulnerable regions in Africa with limited local data. She works with African farmers to test AI tools for tailored technical assistance and improved climate resilience.

Individual collaborators

  • Ravi profile
    Chief Innovation Officer at EHA Clinics

    Ravi is the chief innovation officer at EHA Clinics, a startup in Nigeria that blends technology solutions with skilled clinicians to deliver high-quality primary care in the private sector. EHA Clinics is collaborating with Anja Sautmann on an AI project in Nigeria. 

  • Bjorkregen
    Assistant Professor at Columbia University

    Daniel leads the  initiative at  which incubates projects using technology to better serve the world's poor. 

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    Senior Economist, Education

    Ezequiel serves as the regional focal point for Teachers and Educational Technology (EdTech) at the Global Education Department of the World Bank.

Institutional Partners

  • Global Findex 2021 Database
    The Global Findex Database, World Bank

    Since 2011, the Global Findex Database has been the definitive source of data on global access to financial services from payments to savings and borrowing.

  • DRELM
    Lima, Peru

    DRELM ensures the provision of quality education with equity; it oversees and supervises the implementation of educational policies and regulations, promoting the holistic development of students.


Contact & Email Announcements

If you are interested in exploring opportunities to collaborate with us, please contact us at the following email address: asautmann@worldbank.org.

If you would like to receive occasional email updates from AI/DD about upcoming events and other announcements, please .