Jennifer Chien is a Senior Financial Sector Specialist and a part of the Responsible Financial Access (RFA) team in the Finance, Competitiveness & Innovation Global Practice at the World Bank. She is an experienced lawyer with expertise in policy and regulatory environments for financial inclusion, consumer protection, and digital finance. She works on consumer protection regulatory reform and capacity-building, financial inclusion assessments, national financial inclusion strategies, and RFA global knowledge products. She previously worked as an independent consultant for the World Bank, USAID, and other clients in financial inclusion and consumer protection. Prior to this, Ms. Chien worked at CGAP as the manager of the Financial Inclusion Regulation Center and in the private sector as a corporate finance attorney at Simpson, Thacher & Bartlett LLP, a credit union analyst at the World Council of Credit Unions, and a management consultant at Oliver Wyman. Jennifer holds a bachelor's degree in economics and political science from Stanford University and a law degree from Harvard Law School.