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Do you trust your records online? Individuals and organizations are increasingly making, storing and accessing records in the highly networked, easily hacked environment of the Internet. But, where are these records, how well are they being managed, how long will they be available?

"Trust in the Cloud: New Research in Digital Records Preservation" is the 3rd International Symposium of  and is hosted by the World Bank Group Archives in Washington, DC. The keynote address will be given by Dr. Luciana Duranti, followed by presentations about cloud computing, trustworthiness and preservation of digital records and data from national and international research partners.

InterPARES Trust aims to produce frameworks that will support the development of integrated and consistent local, national and international networks of policies, procedures, regulations, standards and legislation concerning digital records entrusted to the Internet, to ensure public trust grounded on evidence of good governance, and a persistent digital memory.

9:00 am – Welcome

Elisa Liberatori Prati, Chief Archivist and Manager - World Bank Group Archives
April Miller, Program Lead - World Bank Group Archives

9:30 am  – InterPARES Trust Overview
Luciana Duranti, Project Director - InterPARES Trust

10:00 am –  Report on Team Australasia Research
Adrian Cunningham - Queensland State Archives
This presentation reports on the outcomes of that workshop and on the research projects already underway. The initial research projects were a case study of outsourced storage for New Zealand's National Digital Heritage Archive involving a Government private cloud, and a pilot study exploring the cognitive aspects of users and trust.   At present Team Australasia is small, but it is hoped that out of the research workshop momentum will build and more participants will join the fold. Of particular interest to Australasia is the issue of building regimes of trust involving indigenous peoples when archiving and disseminating indigenous digital cultural heritage over the Internet - especially managing regimes of reuse in such contexts. Other possible research studies that are being explored include:  As-a-service 'Dark' repositories - a contradiction in terms or a realistic option?; How to encourage creating agencies to use and trust digital archiving services for digital records in their custody?; How to implement trusted and sustainable regimes of access to distributed digital holdings?; and Business models for memory institutions needing to accommodate both analogue and digital holdings.

10:30 am – Break

11:00 am – Contracts in the Cloud
Jessica Bushey - University of British Columbia
The North America Team Project 14 - Trust in Cloud Service Contracts will be presenting two research products for discussion and dissemination at the May 2015 meeting in Washington, D.C. At the last IPTrust Plenary in Vancouver, BC (February 2015) it became clear that research products from Project 14 were needed by IP Trust researchers working in other areas to support their activities. Therefore, the first research product to be discussed and shared is the Cloud Service Contracts Annotated Bibliography; and the second research product to be discussed and shared is the Cloud Contract Checklist. The Checklist has been tested by Project 14 team members, however, it is our intention that IPTrust researchers will provide feedback as they implement the checklist in their projects. This feedback will guide further revisions of the Checklist and contribute to the final Checklist, which will be included in our final report to IPTrust in Fall/Winter 2016. The Annotated Bibliography and the Cloud Contract Checklist will be made available on the restricted researcher section of the IPTrust website. 

11:30 am - New Technologies, New Challenges: Retention & Disposition in the Cloud
Patricia Franks - San Jose State University
The InterPARES Trust project, Records Retention & Disposition in a Cloud Environment, examines challenges presented when storing records in a cloud environment. This presentation will review core records retention and disposition functional requirements extrapolated from relevant standards and guideline, present information provided by vendors about retention and disposition functionality built into cloud services, and share challenges identified by analyzing the responses of168 records and information professionals to a 2015 survey related to cloud records retention and disposition. 

12:00 noon - Connected Cops: Police, Social Media, and Records
Lois Evans - University of British Columbia
The InterPARES “Social Media Use in Government” study examines public engagement with local governments’ social media efforts in 10 American and 10 Canadian municipalities from a records and archives perspective in order to discover standards of practice and initiatives that support and promote citizen trust in government. This discussion will focus on the use of social media by local law enforcement agencies during four widely publicized police incidents, including a terrorist act, an officer death, a natural disaster, and a sports riot (i.e. Boston bombing, Riverside shooting, Calgary flood, and Vancouver hockey riot).

12:30 pm – Lunch

1:30 pm – Trust in Governmental e-Services
Hrvoje Stancic - University of Zagreb
The results of a comparative study of governmental e-services in eight selected EU countries are presented. The analyzed e-services are divided into two main groups – e-services for citizens, or G2C (Government to Citizens, 12 services), and e-services for businesses, or G2B (Government to Business, 8 services). The survey used for analysis contained 52 questions divided into six categories. All services were ranked according to the 6-level maturity model. The developed survey is considered on one side to function as guidance for the users of e-services and on the other side as guidelines for the e-service providers on what information about the e-service should be made available online in order for the users to consider the e-service as responsible, reliable, accurate, secure, transparent and trustworthy as well as that it considers privacy issues, duties to remember (i.e. digital preservation), and the right to be forgotten (i.e. safe deletion). The results are outlined and interpreted, and the recommendations on how to establish a trusted governmental e-service are given.

2:00 pm -  Are Records Safe in the Cloud?
Kenneth Thibodeau - InterPARES Trust North American team 
Many companies offer the opportunity to store records in the Cloud, offering cost savings, access to greater technical resources and options and relief from technical support burdens, but also loss of control over what technologies are used, where records are stored and even what is done to them.  ITrust is investigating a variety of issues related to trusting records stored in the Cloud.  It has teamed up with the Object Management Group to develop requirements and specifications for preserving records in the cloud so that they remain trustworthy.  This presentation will provide an overview of progress to date and the outstanding challenges.

2:45 pm – Break

3:00 pm – Panel
Victoria Lemieux (WBG) and Provenance Group
The concept of provenance is now used in a wide range of fields, including archives, law, computing, forensics, and visual analytics.  Each of these fields understands the meaning and purpose of Provenance in subtly difference ways.  This panel presents the results of deliberations at the InterPARES Trust Provenance Workshop (which is to be held on May 14). The panel brings together presenters from different cognate areas to discuss their understanding of the concept of Provenance and its uses, with particular reference to trust in distributed computing environments (e.g., Cloud computing).  The aim will be to create cross-disciplinary bridges of understanding with a view to arriving at a deeper and expanded perspective on the different facets of Provenance and how traditional definitions and applications may be enriched via multidisciplinary synthesis.

5:00 pm - Symposium closes with Reception

Jessica Bushey is a PhD candidate in the School of Library, Archival and Information Studies (SLAIS) iSchool at the University of British Columbia. She has published articles on digital photography accessed and stored in social media platforms in Archives & Manuscripts 42, no.1 (2014) and Communications in Computer and Information Science vol.423 (2014). Bushey is a Graduate Research Assistant (GRA) with the InterPARES Trust Project, Cloud Service Provider Contracts.

Adrian Cunningham is the Director of Digital Archives at Queensland State Archives, and a researcher with InterPARES Trust as part of the Australasian Team.

Luciana Duranti is the founder and Director of the InterPARES research project (1998-2018), now in its 4th phase. She is Chair and Professor of Archival Studies at the University of British Columbia, Canada.

Lois Evans is a records manager who has worked in local government and law enforcement, and is an Adjunct Professor at the University of British Columbia.

Patricia Franks is author of the book Records and Information Management and co-editor of theEncyclopedia of Archival Science (to be published in June 2015). As a member of the InterPARES Trust research team she leads two projects: Social Media & Trust in Government and Retention and Disposition in a Cloud Environment. 

Victoria L. Lemieux is an Associate Professor of Archival Studies at the University of British Columbia, currently on leave at the World Bank as a Senior Public Sector Specialist advising on transparency and information management.

Hrvoje Stancic is Associate Professor at University of Zagreb, Croatia. He is author of the bookDigitization, coauthor of the book Heritage Live. IT Tools-based Heritage Management, and has more than 50 articles published nationally and internationally. As a member of the InterPARES Trust research team he leads the project "Analysis of the Interoperability Possibilities of Implemented Governmental e-Services."

Kenneth Thibodeau retired as Director of the Center for Advanced Systems and Technology at the National Archives and Records Administration of the US in 2011.  He is currently lead researcher in the PaaST project, a member of the OMG working group developing a standard for preservation services, and a member of the MPEG working group developing standards for multimedia preservation.